What will
Bill Gates' departure mean for Microsoft?
Bill Gates will no longer be involved in the daily
operations of Microsoft after July. The big question: what will this mean
for Microsoft users and shareholders?
Microsoft is going through a number of difficult
transitions now, and no one can say for sure how the company will emerge
from the changes. At present, there is reason for pessimism about
Microsoft’s ability to remain competitive. Redmond’s efforts to compete
with Google for online advertising revenues and other services have
produced uneven results; and users definitely aren’t excited about
Microsoft’s latest OS offering, Windows Vista.
The seminal books about the early days of Microsoft
and the company’s initial successes with MS-DOS and Windows all reveal a
couple of important facts:
1.) Microsoft’s early success was very much dependent
on the OS/applications software business model, which now faces
competition from open-source systems and online, subscription-based
applications.
Equally important is the fact that the
OS/applications field has been characterized by a low degree of
ground-breaking innovation in recent years. What does the latest
version of MS Word really do for users that the prior versions couldn’t?
And how promising are Microsoft’s operating systems prospects when users
are actively “downgrading” their PCs from Vista to Windows XP?
None of these factors harbinger an easy road ahead
for the company.
2.) Love him or hate him, Bill Gates’ personality was
the driving force at Microsoft during the high-growth phase of the 1980s
and 1990s. Gates reportedly has “trustworthy managers” and “corporate
leaders” groomed to take his place. However, it is unlikely that Steve
Ballmer & company will be able to fill Gates’ shoes. (Video below: Gates
speaks about Windows Vista and other Microsoft development projects:)
In a worst-case scenario, the post-Gates Microsoft
will degenerate into just another tech company as more innovative
competitors chip away at its market share on various fronts. This isn’t
the only possible outcome, of course; but Redmond has some real hurdles to
overcome if management hopes to recapture the company’s glory days.